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"Customer Retention" Insights

Clearing up Client Communications — KPI, CTR, ROAS… SOS!

Avoid Marketing Jargon — concept illustration

As a copywriter one the favorite parts of my job is learning the customer’s language. I don’t mind asking “dumb” questions, because it’s my job. What does Lovibond mean? Can you tell me what IIOT stands for? What is achalasia?…

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Tags: Client CommunicationCustomer RetentionCustomer Service

Building Customer Loyalty for Restaurants

Building Customer Loyalty - concept illustration

Simply offering good food and great service aren’t enough to keep your current customers coming back for more in today’s competitive restaurant market. New customers are often even harder to attract, so it’s best to concentrate on building the loyalty…

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Tags: Customer RetentionCustomer ServiceMarketing & StrategyPromotion

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