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Clearing up Client Communications — KPI, CTR, ROAS… SOS!

As a copywriter one the favorite parts of my job is learning the customer’s language. I don’t mind asking “dumb” questions, because it’s my job. What does Lovibond mean? Can you tell me what IIOT stands for? What is achalasia?…

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Tags: Client CommunicationCustomer RetentionCustomer Service

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